With the launch of our Nav Tools Platform, event changes are now initiated in Salesforce by Field Staff.
These include cancelling an Event or Website, event staff (event manager) or approver, changes to event date, time, common name, status, office information, or location/venue.
NOTE: changes to an existing Society Key, event name, product, or restriction must be re-approved through finance.
Please refer to the "How to Make Event Changes Quick Reference Guide", then access Salesforce to make your changes.
For ALL other Website customization requests*, mobile app or website issues**, or to report outages - create an Online Event Support TICKET.
*This includes website closure, sponsorship information, discount codes, registration type or fee changes, custom domains or URL changes, social changes (new Instagram, Facebook or Twitter accounts), delayed self-pledge charge-backs.
**Such as refunds, participant or team changes, mobile app issues, registration or donation problems, or any other functionality issues.